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Corporate Vice President, Field Operations and Supervision

Company: New York Life Insurance Company
Location: Glendale
Posted on: January 15, 2022

Job Description:

When you join New York Life, you're joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.New York Life's primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. - Every agent is affiliated with one of our 117 General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. - Approximately half our agents operate their businesses out of our General Offices, while the other half maintains independent office locations. - Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. - The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth) market, select cultural markets, and the women's markets. Agents sell individual life insurance, individual annuities, and long-term care insurance products, as well as mutual funds.Role Overview--- Assists the Managing Partner in the Agent Supervision Processes in Agencies containing 250 or more Agents--- Oversees all compliance and supervision operations and provides reports during periodic General Office Management Meetings--- Develops and Monitors Monthly Plans for Supervisory Interviews/Inspections (SII's) which are conducted by other Agency Management Members and conducts quality control reviews of those SII's--- Completes Supervisory Interview/Inspections (SII's) of Agents & Supervisory Interviews for Service Assistants--- Completes Supervisory Interviews for Agency Field Managers (Except Managing Partners)--- Reviews incoming correspondence and handle red flags as appropriate--- Signs off on most of the incoming correspondence logs in lieu of the Managing Partner--- Reviews outgoing correspondence & assists HOS&S with unresolved email monitoring issues--- Conducts new agent and new management training as needed--- Conducts New Agent Standards and Compliance Training Meetings--- Assists the Development Managers with the Social Media Supervision Program--- Responsible for the direct supervision of other Agency Standards personnel in the same office and is responsible for their development--- Maintains Sales Material Review Procedures--- Assists CCD with the handling of Registered and Non-Registered Complaints--- Periodically assists the ZASO with Investigations involving fraud, major rule violations and sexual harassment matters--- Assists the Managing Partner in reviewing and resolving ECPS Red Flag Items--- Assists the Managing Partner in conducting and reporting on Agents Enhanced Supervision Programs and BLG Supervision Programs--- Assists the Managing Partner with disciplinary action recommendations and the delivery of disciplinary actions to Agents and Field Management--- Prepares for General Office Reviews conducted by the Zone & CCD and assists in closing out those reviewsQualifications--- Bachelor's Degree--- Minimum of 5-7 years relevant experience--- Series 7, Series 24, Series 65 or 66 or ChFC or CFP (currently eligible to affiliate with Eagle Strategies LLC)--- Strong analytical skills, self-starter, team player, and can manage time and priorities effectively--- Must demonstrate strong leadership and relationship skills--- Has demonstrated his or her superior knowledge of our various supervisory systems and our various rules that have been designed for compliance to regulatory organizations (such as the SEC, FINRA, State Securitas, and State Insurance Departments)--- Currently qualified another mentor another ASM--- Has demonstrated his or her superior knowledge regarding our Home Office and Field Operations including, but not limited to, Agency, CCD, OGC, and the Agent's business practices--- Proven record of being proactive, anticipating problems, and recommending solutions, both in terms of working with the Home Office, Zone, GO Management Teams, and our agents--- Has demonstrated his or her ability to communicate effectively with the Home Office, Zone, GO Management Teams, and with the Agents (both written and verbal). Has proven his or her effectiveness in conducting agent training (such as fundamental career schools, firm element meetings,etc.)--- Proven his or her ability in handling and assisting with investigations and/or inquiries involving fraud, major rule violations, and sexual harassmentSF:LI-KV1Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our Foundation. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn, our Newsroom and the Careers page of .Job Requisition ID: -85353

Keywords: New York Life Insurance Company, Glendale , Corporate Vice President, Field Operations and Supervision, Executive , Glendale, Arizona

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