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General Manager

Company: Embassy Suites by Hilton Glendale
Location: Glendale
Posted on: January 15, 2022

Job Description:


Embassy Suites in Glendale is looking for a General Manager to join their team. This elegant 272 Suites property has lots to offer and is looking for a professional and hospitality leader.

The General Manager is responsible for excellence in overall daily hotel operations in compliance with all corporate & brand standards.


-Oversees the activities of all departments including hotel Rooms Operations, Food & Beverage, Sales & Catering, Accounting, Human Resources.
-Maximizes profitability, positive financial performance, Profit Margins and NOI.
-Proven leadership achievement in guest service SALT/GSI scores, team member satisfaction, QA inspections, and service excellence.
-Implements and oversees the daily quality process on a consistent and continuous basis.
-Communicates with hotel owners and corporate offices, as required in all aspects.
-Ensures the development and execution of strategic sales and marketing initiatives.
-Oversees all administrative duties, service training, and HR needs of the hotel.
-Must be hands-on daily with high standards, energetic, on the floor, and walks the talk.
-Attention to detail is a must.
-Flexible schedule and many weekends required. Strong leader, fair and balanced, team player, coach/mentor, supportive, and sets the example daily.
Ability to forecast business and revenue levels, monitor and control labor and expenses, implement strategies to achieve and exceed budget goals

Keywords: Embassy Suites by Hilton Glendale, Glendale , General Manager, Executive , Glendale, Arizona

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