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Account Manager

Company: Essential Benefit Administrators
Location: Glendale
Posted on: November 19, 2021

Job Description:

We are a goal-orientated team working in a fast-paced industry that is ever-changing and growing. You are an upbeat, enthusiastic individual that loves to learn, solve problems and build relationships. Do you adore challenges and are you a great communicator (both in writing and verbally)? Our ideal candidate listens to the client, understands their perspective, and always looks for a win-win for the client and the company. If you are a natural relationship builder that can educate and bring clients along a journey, this is the job for you. If you love digging into details and finding the best solution to a problem, apply today! Please note that this is a work-from-home position.

Compensation: $50,000 plus substantial quarterly and yearly bonuses based on client growth and retention

Responsibilities:
--- Assist with enrollment by setting up new clients in our software program.
--- Provide on-boarding for new clients, review policy details and assist with the creation of ID cards.
--- Bring value to clients by conducting educational events and webinars to help them understand policy details.
--- Manage client expectations by conducting monthly and quarterly reviews.
--- Stay up-to-date on new marketing efforts to answer insurance product inquiries and suggest product enhancements.
--- Review invoices with clients and assist in reconciling any billing issues.
--- Be the first point of contact for client inquiries, present appropriate solutions, and alternatives and follow up to ensure that the issue has been resolved.

Qualifications:
--- Must have a Health Insurance Producers license or the ability to obtain one
--- Need to have 5 years of experience in account management or client services
--- High school diploma or GED equivalent needed, college degree is a plus
--- Above average knowledge of Microsoft Office especially Excel
--- Excellent active listening, interpersonal, and communication skills

About Company:
Essential Benefit Administrators is a national Third Party Administrator which provides tailored insurance solutions based on our clients specific needs and objectives. We have decades of industry experience and a team of nationally recognized insurance brokers, CPA's, attorneys, HR professionals, customer service specialists, risk management and underwriting experts. From designing an affordable, customized benefit plan to assuring smooth and effortless implementation, to assisting clients with questions and service requirements, we are determined to bring excellence to our clients every step of the way.

Learn more at https://www.essentialbenefitplans.com

Keywords: Essential Benefit Administrators, Glendale , Account Manager, Executive , Glendale, Arizona

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