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Manager of Training and Development

Company: WestRock Company
Location: Glendale
Posted on: November 17, 2021

Job Description:

Manager of Training and Development6902 W Northern AveGlendale, Arizona, 85303United StatesWestRock Company (NYSE: WRK) aspires to be the premier partner and unrivaled provider of paper and packaging solutions in consumer and corrugated markets. WestRock's 50,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, and Asia. Learn more at .WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from beverage packs and pizza boxes to trigger sprayers and fragrance pumps to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team - as we strive for continuous improvement together.We expect to win as a company and lead the industry by achieving success together with our customers, employees, and investors.Glendale, AZTitle: Manager of Training and Development, Glendale AZJob Summary: The Manager of Training and Development will partner with the Division, Training and Development COE team to implement training systems, standards, and tools across the full site. The role is responsible for ensuring site specific training systems are managed annually and improved regular. The systems and processes that must be put in place are Operator and Craft on the job certification, trainer development, skill gap identification processes, training planning and management, site orientation, role specific on boarding, learning solution/training document management and training tracking, measurement, and evaluation via our Learning Management System.Major Job Responsibilities:--- Responsible to implement, manage and improve site training processes.--- Responsible to partner with local operations team to build out and implement on the job training for critical roles--- Responsible to support content/learning solution creation with SME's--- Site tier 3 administrator for the Learning Management System - Able to build, track and assign local training,--- Responsible to ensure training documentation is stored, linked, and utilized as a part of the training process--- Responsible to implement trainer development process and teams to ensure the best trainers are utilized during the training process--- Key partner to safety and quality leader ensuring that all required compliance trainings are tracked locally and refreshed as needed--- Additional duties as assigned.How you will impact WestRock:* Improve local team performance through increasing skills and time to certification processes* Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent* Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for trainingWhat you need to succeed:Critical Skills/Capabilities:* Growth and Results Oriented: Results oriented person that looks for constant ways to improve.* Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work* Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR's and leading people or teams. (self-awareness)* Accountability: Holds self and others responsible for actions and results.* Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams* Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.* Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processesTechnical Skills:* Training Experience* Knowledge of Learning Management Systems* Microsoft Office - Word, Excel, Outlook, PowerPoint, Forms* Industry knowledgeOthers Qualification:* Facilitation/Presentation Skills* Influencing* PartneringWhat we offer:* Corporate culture based on integrity, respect, accountability, and excellence.* Comprehensive training with numerous learning and development opportunities* An attractive salary reflecting skills, competencies, and potential.* A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.#CBWRK

Keywords: WestRock Company, Glendale , Manager of Training and Development, Executive , Glendale, Arizona

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