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Customer Success Account Manager

Company: BatchService
Location: Glendale
Posted on: May 6, 2021

Job Description:

Do you want to be a part of an ambitious, driven team that treats you like family and emphasizes open communication? Do you love solving problems and implementing solutions? We've created an unparalleled culture of positivity and we're looking for a Customer Success Account Manager who is passionate about technology to join our team! This role is crucial in our customers' success through support and education you will ensure our platforms are best utilized for their business needs. We are obsessed with ensuring customers have the best possible experience! As a Customer Success Manager, you'll have the opportunity to help change people's lives by helping them grow their business! Apply today and join our winning Phoenix team!

What do we offer:

--- Benefits: Medical, Dental, and Vision
--- Paid vacation and holidays
--- We bring lunch in for the team on Wednesdays

Responsibilities:
--- Building and maintaining solid relationships for long term customer success
--- Presenting proactive solutions
--- Educate customers on how to utilize the system to their fullest potential
--- Identify opportunities to upsell current customers
--- Responsible for understanding Batch platforms fully to support all customer needs
--- Maintain open and constant communication with the team
--- Meet Daily/Monthly/Quarterly KPIs (Key Performance Indicators)

Qualifications:
--- 1+ year customer service/retention-based environment
--- Sales experience a plus
--- Superior verbal / written communication skills
--- Ability to foster excellent customer relationships with all different types of customers
--- A passion for training and communicating with customers with the drive to help them be successful
--- A service-oriented, positive, enthusiastic can-do attitude
--- Ability to work independently and as part of a team
--- High level of personal accountability
--- Time management and multitasking skills are a must in order to handle multiple tasks and customers at once

This is NOT a remote position. Must live in Phoenix or the surrounding area to be considered.

About Company:
BatchService is a collaborative company dedicated to innovating the real-estate space. We pride ourselves on being one of the best companies nationwide by creating an unparalleled culture of positivity while being passionate about technology. We are customer-obsessed and work hard to ensure we are making our customers' lives easier, productive, and more successful. We are team-driven and our unique culture gives us a competitive edge. We have a high degree of professionalism but we also like to have fun so come check us out if you are ready to think outside the box and be a part of our amazing team!



Websites:

batchproducts.io

batchleads.io

batchskiptracing.com

batchdialer.com

batchdriven.com

Keywords: BatchService, Glendale , Customer Success Account Manager, Executive , Glendale, Arizona

Click here to apply!

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