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Director, Audit - Fraud and Central Operations

Company: USAA
Location: Glendale
Posted on: April 8, 2021

Job Description:

Purpose of JobWe are seeking a talented Director, Audit - Fraud and Central Operations for our San Antonio, TX, Phoenix, AZ, Tampa, FL, and Plano, TX, facilities. Relocation assistance is available for this position. Remote work is also available for CURRENT Charlotte, North Carolina residents.About USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.Purpose of the JobManages the planning, execution and oversight of the consolidated annual audit plan including risk-based assurance and advisory engagements driving quality of audit work for a designated staff agency or line of business/functional area. Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements, engagement planning, fieldwork and reporting. Manages strategic initiatives and leads in the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish and improve collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Responsible for building teams with the requisite knowledge and skillsets necessary to execute the audit plan, employee retention and overall team development.Ensures fiscally responsible expense management. Provides independent oversight and thought leadership for audit disciplines ensuring that audit plans, frameworks, standards, and processes provide appropriate risk coverage.Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.Job RequirementsPRIMARY RESPONSIBILITIES* Accountable for timely delivery and quality execution of audit plan/reports, issue validation, driving continuous monitoring activities, and ensuring appropriate risks are covered for assigned areas of responsibility.* Accountable for quality and providing technical engagement oversight, and approval of engagement risk assessment and audit scope.* Develops and maintains effective working relationships with key stakeholders across the enterprise to ensure audit objectives are effectively met and contribute to the overall mission of USAA.* Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.* Provides effective challenge and approval of audit engagement scoping, planning, fieldwork and reporting. Provides insight in reviewing audit issues and identified root cause. Recognizes and communicates impact of related issues, MRIAs, MRAs and Enterprise issues on audit engagements and risk profile.* Engages in multiple continuous monitoring and on-going risk routines.* Prepares, reviews, and leads continuous monitoring and guides staff in advisory activities, special reviews and investigations.* Leads the implementation and monitoring of audit process and performance standards; identifies and recommends internal audit process improvements.* Proactively identifies potential process concerns and follows-up to resolve issues with Audit Leadership.* Communicates effectively with key stakeholders across the enterprise and external regulators to ensure audit objectives are effectively met and contribute to the overall mission of USAA and risk-based and difficult messages are delivered timely.* Responsible for building, directly managing and developing diverse teams with the requisite knowledge and skillsets necessary to execute the audit plan through recruitment, training, coaching, skills assessment results review, performance management and related managerial activities.* Responsible for reviewing results of the annual risk assessment and providing input into the creation of the risk profile.* Updates universe risk assessment information with current and applicable research, industry feedback and audit results.* Reviews audit universe for completeness for area of responsibility.* Responsible for the development of the annual Audit plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks.* Responsible for providing oversight of issue severity and impact to business processes and the control environment.* Escalates broad and systemic themes to Audit and business leaders.* Effectively challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks.* Meets with and provides responses/requested information to regulators.MINIMUM REQUIREMENTS* Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree.* 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.* 3 years of direct team lead or management experience leading and directing work with both internal and external partners in a highly collaborative environment.* Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.* Experience directly leading or managing work of both internal and external partners.* Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.* Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.* Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.* Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.PREFERRED REQUIREMENTS* 10 years of audit, financial, banking, or related business and/or leadership experience* 6+ years of direct Fraud experience* 6+ years of Bank audit experience* Strong working knowledge of SCRA and MLA* Large financial services institution experience* Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Compensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800.00 - $192,300.00 *(this does not include geographical differential, it may be applied based on your work location)Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.* Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.USAA Total RewardsFor Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 2/7/2021 by 11:59 pm CST time

Keywords: USAA, Glendale , Director, Audit - Fraud and Central Operations, Executive , Glendale, Arizona

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