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Account Manager

Company: Batch Service
Location: Glendale
Posted on: April 5, 2021

Job Description:

Are you a problem solver? Do you want to be a part of an ambitious, driven team that treats you like family and emphasizes open communication? We've created an unparalleled culture of positivity and we're looking for an Account Manager who is passionate about technology to join our team! This role is crucial in our customers' success by supporting and educating them on how to best utilize our platform for their business needs and to ensure that customers have the best possible experience! As an Account Manager, you'll have the opportunity to help change people's lives by helping them grow their business! Join us to make a difference and apply today!

What do we offer:

--- Benefits: Medical, Dental, and Vision
--- Paid vacation and holidays
--- We bring lunch in for the team on Wednesdays

Responsibilities:
--- Focus on building and maintaining solid, trusting relationships for long term customer success
--- Retain current customer base by presenting proactive solutions
--- Educate customers on how to utilize the system to their fullest potential
--- Identify opportunities to upsell current customers
--- Responsible for understanding Batch platforms fully to support all customer needs
--- Maintain open and constant communication with the team
--- Meet Daily/Monthly/Quarterly KPIs (Key Performance Indicators)

Qualifications:
--- 1+ year in sales or customer service/retention based environment
--- Strong and effective verbal / written communication skills
--- Ability to foster excellent customer relationships with all different types of customers
--- A passion for training and communicating with customers and the drive to help them be successful
--- A service-oriented, positive, enthusiastic can-do attitude
--- Ability to work independently and as part of a team with a high level of personal accountability
--- Time management and multitasking skills are a must in order to handle multiple tasks and customers at once

This is NOT a remote position. Must live in Phoenix or the surrounding area to be considered.

About Company:
BatchService is a collaborative company dedicated to innovating the real-estate space. We pride ourselves on being one of the best companies nationwide by creating an unparalleled culture of positivity while being passionate about technology. We are customer-obsessed and work hard to ensure we are making our customers' lives easier, productive, and more successful. We are team-driven and our unique culture gives us a competitive edge. We have a high degree of professionalism but we also like to have fun so come check us out if you are ready to think outside the box and be a part of our amazing team!



Websites:

batchproducts.io

batchleads.io

batchskiptracing.com

batchdialer.com

batchdriven.com

Keywords: Batch Service, Glendale , Account Manager, Executive , Glendale, Arizona

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