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Senior Engineer, Salesforce

Company: Applebee's Restaurants LLC.
Location: Glendale
Posted on: April 8, 2021

Job Description:

The Salesforce Marketing Cloud Developer is responsible for understanding business requirements and delivering high quality technical solutions that empower the Marketing teams to utilize the Marketing Cloud automation platform. This new position will support the email marketing team with building custom SQL queries, Ampscript based functions, automation jobs, and build out comprehensive customer journeys. The ideal candidate will have experience with Salesforce Marketing Cloud and cross cloud integration i.e. Service, Sales cloud with SFMC. Responsibilities:

  • Resident Salesforce Marketing Cloud technology expert responsible for technical implementation
  • Oversee administration and management of business units, users, roles and permissions
  • Collaborate with internal stakeholders and external marketing agencies to prioritize roadmap of features to continuously improve/advance current implementation
  • Stay in tune with latest Salesforce technology updates, changes, community, and roadmap(s)
  • Understand the ins and outs of complex technology environments and know how to optimize solutions for efficiency and simplicity
  • Responsible for iteratively improving our Marketing Cloud data model and architecture
  • Enjoy teaching and coaching the business team on how to best use SFMC
  • Maintain and document technical processes and marketing automation procedures and provide seamless handoff to business users Skills & Requirements:
    • Salesforce Marketing Cloud certified
    • Experience working with all Marketing Cloud Builders and Studios, including Mobile Connect and Mobile Push
    • Experience implementing automated solutions utilizing Marketing Cloud Server-Side Java Script (SSJS)
    • Knowledge of SQL and robust understanding of Marketing Cloud's contact data model
    • Extensive experience utilizing Email Studio, Journey Builder and Automation Studio
    • Experience with web service integration (REST/SOAP), SFMC APIs
    • Excellent written and verbal communication skills
    • Ability to elicit requirements and translate to technical solutions that can scale across multiple business units
    • Ability to work effectively with non-technical personnel
    • Experience with email and/or marketing automation software and integration with databases Education and Experience:
      • Bachelor's Degree in Information Systems, Computer Science, a related field, or equivalent experience
      • 4+ years of experience as a marketing cloud administrator and/or developer
      • Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
      • Fundamental understanding of database technologies

Keywords: Applebee's Restaurants LLC., Glendale , Senior Engineer, Salesforce, Engineering , Glendale, Arizona

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