Academic Success Advisor, Senior

Company: Arizona State University
Location: Mesa
Posted on: April 1, 2026

Job Description:

Job Profile: Academic Advisor 3 Job Family: Academic Advising Time Type: Full time Max Pay – Depends on experience: $58,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: May represent college/department as a primary contact. Collaborates with leadership to provide solutions associated with specific programs or projects. Coordinates training and development related to projects and programs for staff. May lead a project or program, including assessment, evaluation, timelines, goals, budget Job Description: The Office of Global Outreach & Extended Education within the Ira A. Fulton Schools of Engineering is seeking a qualified individual for the position of Academic Success Advisor, Sr. to join our Academic Advising team. The Academic Success Advisor, Senior acts as a key contributor to promoting and supporting student retention and graduation university-wide and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. This position is for experienced individuals with advanced training in academic advising and robust experience in student success activities. Position Salary Range: $51,500.00 - $58,000.00 annually; DOE Essential Duties: Provides individual and group academic advising and/or interacts with students in support of academic success. Works closely and collaboratively with students, faculty, and staff to support academic success. Leads implementation, assessment, and improvement of effective practices in support of admission application process. Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues; collaborates closely with students to identify all academic options including, but not limited to: degrees, tutoring, counseling, career services, success coaches, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to the student's goals, interests, and skills. Acts as key contributor within advising team to ensure ongoing satisfaction for students with their program and degree progress, provides follow up to ensure satisfaction with and effectiveness of services by utilizing a variety of university data and programmatic direction to promote student academic success. Acts as a college/department/school representative to current and prospective students, faculty, staff, and external groups on issues related to academic success; attends and/or presents at orientation or recruiting events/activities/workshops. Establishes and maintains effective professional working relationships. Implements college/department initiatives with a holistic perspective of larger university wide priorities. Collaborates with leadership to provide solutions associated with specific programs or projects. Coordinates a program, portion of a large program, or a group of activities and functions within a department or college directed to the retention and success of the student population. This may include setting timelines, goals, and creating budgets (where applicable). Coordinates training and development related to advising services, projects and programs for staff. Contributes, assesses and evaluates advising policies, projects, or programs and implementation. Prepares detailed documents, proposals, reports based upon analysis. Escalates/redirects urgent or conflicting requests after attempting resolution. May seek to resolve complex issues and takes the lead on projects built around student support. As required, interact with key internal and external stakeholders; act as a course instructor/resource for faculty. Other duties as assigned. Desired Qualifications: Knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies. Ability to direct and provide support to undergraduate and/or graduate students enrolled at the university. Ability to utilize a wide range of software, student development theory and retention- focused strategies. Critical thinking skills to question, verify, and override AI outputs when necessary, ensuring the advice is appropriate for individual student circumstances. Ability to work under direct supervision to support students by performing specific, articulated goals and outcomes. Ability to understand general student requests for information and assistance; escalate urgent/conflicting requests. Applies collaborative approaches and strategies to devise solutions for student requests. Ability to utilize collegial interpersonal and communication skills to establish and maintain effective professional working relationships. Engages understanding of advising theories and practices; regularly monitors assessment resources to refine and build practice. Ability to rapidly master the essential new technology, practices, policies and methods. Ability to prepare detailed documents, proposals, reports, and/or related materials. Ability to provide analysis of data for identification of trends. Ability to lead staff and program efforts. Ability to create assessment plans and execute assessment reports. Applies and demonstrates knowledge of supporting/guiding students through curriculum requirements; identifies and creates connections to resources for students to support goals; delivers advising practices in accordance to relevant university, college/department/school ethical and legal guidelines; actively builds knowledge of key university, or college/department/school resources. Knowledge of Microsoft Office Suite and comfortable working in an environment focused on continuous improvement and innovation. Skilled in problem solving, who can take initiative and set priorities, while being flexible. Ability to develop action plans to meet goals; establishes milestones and timetables. Documents activities and tracks progress. Working Environment: Activities are generally performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; Required to stand for varying lengths of time and walk moderate distances to perform work Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds Regular activities require the ability to quickly change priorities, which may include and are subject to the resolution of conflicts May be required to perform tasks in the field within and/or across University campuses May be required to travel domestically or internationally for development, implementation, and oversight of global initiatives Ability to communicate to perform essential functions. Department Statement: At the Ira A. Fulton Schools of Engineering, we are delivering a world-class learning experience for our students and advancing research and innovation — all at scale. The Fulton Schools research enterprise leads use-inspired research and key national initiatives, including the Southwest Advanced Prototyping Hub, accelerating microelectronics and workforce development for the Department of Defense. We also lead the Electrified Processes for Industry Without Carbon Clean Energy Manufacturing Institute, supported by the Department of Energy, aiming to reduce carbon emissions and strengthen manufacturing. As the lead institution for the Center for Accelerating Operational Efficiency, we enhance homeland security operations through advanced tools and technologies. Additionally, we lead an NSF Engineering Research Center developing sustainable civil infrastructure and partner with another ERC advancing clean water technology. We are an engineering school on the rise at the nation’s most innovative university, situated in the heart of its fastest-growing metropolitan area. The breadth of our faculty’s research interests and interdisciplinary approach, along with over 50 graduate and 27 undergraduate degree programs, creates a strong foundation for collaboration and the advancement of ideas that contribute to a more sustainable and livable global future. The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we: Cultivate excellence. Deliver innovation that matters. Encourage bold thinking. Foster a community of learning and collaboration. Build a foundation for all to be successful. Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator. Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment. Location: Off-Campus: Mesa/Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$19602.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Keywords: Arizona State University, Glendale , Academic Success Advisor, Senior, Education / Teaching , Mesa, Arizona