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Student Services Specialist (SBS/Education) - Short Term

Company: Maricopa Community College District
Location: Glendale
Posted on: January 21, 2023

Job Description:

Student Services Specialist (SBS/Education) - Short Term

Job ID: 317259
Location: Glendale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$16.91 - $21.98 / per hour, DOE



Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


    The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

    Benefits & Perks Options
    • Paid observed federal holidays & additional paid time off throughout the year
    • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
    • Paid vacation, sick, and personal time (if applicable)
    • Multiple health and dental insurance coverage plans
    • Virtual: Reach a doctor 24/7
    • Flexible Spending Accounts (FSA)
    • Maricopa Perks & Gears Discount Program
    • Employee assistance program (EAP)
    • $4,000 Annual professional development growth funding (if applicable)
    • Tuition reimbursement for employee and dependents (if applicable)
    • Revised summer work schedule
    • Maricopa Employee Health & Wellness Program
    • Employee recognition opportunities
    • Public Service Loan Forgiveness

      Job Summary

      Assists students through intrusive academic advisement. Advises students regarding degree and graduation requirements, various certificate programs, university transfer requirements, academic and financial aid probation/suspension status. May evaluate transcripts, equivalency of transfer credit and compute GPA's. May assist with course registration. Assists students with program planning, educational planning and course selection. Assists students with course placement through interpretation of institutional assessment measures. Maintains student files regarding advisement, educational planning and retention. Participates in cross college collaboration in the process of student development, retention and completion.

      Essential Functions

      75% - Provides professional-level end-to-end Academic Advising to a caseload of education students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft Student Information System (SIS) system and other technology. Identifies academic options including extracurricular activities, study abroad program(s), research, and internships. Provides advice and consultation to student in selection of options best suited to student's goals, interests and skills. As the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools.

      10% - Prepares, designs and maintains correspondence, reports, presentations, program materials and documentation.

      10% - Develop strong proactive relationships with cross college stakeholders to promote student success, retention and completion by participating in committees, preparing and delivering presentations to classrooms, departments, faculty, staff and administrators

      5% - Other duties as assigned.

      Minimum Qualifications

      Associate's Degree in business administration, education or directly related field, and one year of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.


      An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation

      Desired Qualifications
    • Bachelor's degree or higher from an accredited institution
    • One (1) or more years of experience providing academic advising in a college setting
    • One (1) year experience entering records in a student information system (such as PeopleSoft SIS)
    • Effective written communications skills (as evidenced by application materials)
    • Experience with designing, developing, and delivering presentations.
    • Two (2) or more years' customer service in a college setting within the last two years

      Special Working Conditions
      • MCCCD does not sponsor individuals for any type of work visas
      • Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving:
      • Travel to campus during interview/selection process will be at candidate's own expense
      • Will be required to travel or be assigned to all MCCCD locations
      • May require numerous evenings or weekends
      • May require prolonged periods of viewing a computer screen
      • May be required to lift or carry up to #25 lbs

        How to Apply

        Applicants must submit a cover letter that details how the applicant meets minimum and desired qualifications.

        Applications without a cover letter or do not include detailed employment history information will be incomplete and will not be considered.

        Please ensure your resume and cover letter provide the following items:
        • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
        • Provide complete employment history to include, but not limited to: Employer name, dates of employment in month/year format (e.g., 09/07 to 10/11), Full-Time Hours or Part-Time Hours, Job title and Job duties.
        • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested prior to any job offer.

          Posting Close Date

          Open until filled.

          Apply on or before Wednesday, 09/07/2022, to be considered in the first review of applicants.

          EEO Information

          Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

          Title IX

          Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

          The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

          Clery Act

          The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act

          To apply, visit


Keywords: Maricopa Community College District, Glendale , Student Services Specialist (SBS/Education) - Short Term, Education / Teaching , Glendale, Arizona

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