Service Operations Manager

Company: Ascension Property Services
Location: Glendale
Posted on: January 11, 2026

Job Description:

Job Description JOB DESCRIPTION \n We are seeking an experienced HVAC and Plumbing Service Manager to oversee our service departments, ensuring exceptional customer satisfaction and operational efficiency. The HVAC and Plumbing Service Manager role involves direct communication with technicians, customers, and vendors, driving departmental goals while fostering a productive work environment. \n PAY RANGE: \n $125,000 – $140,000 annually / depending on experience \n \n BENEFITS: \n \n Medical, Dental and Vision Insurance \n 401(k) \n Free Basic Life Insurance \n Short- and Long-Term Disability \n Paid Time Off \n Paid Holidays \n Company Vehicle and Cellphone \n Fuel Card \n \n \n RESPONSIBILITIES: \n \n Manage daily operations, including scheduling and technical support for HVAC and plumbing technicians \n Recruit, train, and evaluate staff to meet service standards \n Ensure quality control and compliance with safety protocols \n Develop and monitor departmental budgets and profitability \n Maintain vendor relationships and oversee warranty issues \n Generate sales leads and promote service agreements \n Oversee large installation projects and improve team efficiency \n \n \n QUALIFICATIONS: \n \n 5 years of HVAC and Plumbing management experience or equivalent \n Strong knowledge of HVAC, plumbing, and refrigeration systems \n Excellent leadership, communication, and conflict management skills \n Proficient in MS Office and ServiceTitan software \n Valid driver’s license with a clean record \n \n IDEAL CANDIDATE: \n \n Detail-oriented, organized, and motivated to enhance team performance and customer satisfaction \n Must be willing to work flexible hours, including nights and weekends when necessary \n \n If you meet these qualifications and are ready to lead a dynamic team, we encourage you to apply! \n \n ABOUT US: Knight’s Mechanical is a Mechanical Contractor and part of Ascension Property Services (APS) a nationwide group of specialty trade contractors with decades of experience in nearly all types of construction, including commercial, healthcare, educational, hospitality, manufacturing, and institutional. Our customer-focused, employee-driven business model builds long-term partners through loyalty, consistency, and expertise. \n Candidates must pass a pre-employment background and drug screening. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Ascension Property Services , Glendale , Service Operations Manager, Construction , Glendale, Arizona