Night Auditor
Company: RHW Management, Inc.
Location: Glendale
Posted on: February 24, 2021
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Job Description:
The Residence Inn Glendale Sports and Entertainment District is
currently looking for hardworking, energetic and passionate people
to join our team in the role of Night Auditor. This is a Part Time
opportunity that requires two days a week with weekends required.
The Shift is is 10pm to 8 am with an hourly starting wage of $13.15
per hour or more based on experience.Who Are We?RHW Hotels is a
well-respected hotel management company based out of Overland Park
Kansas with properties throughout Colorado, Kansas, Missouri and
Nebraska. We are made up of creative professionals who are
committed to helping our business grow and providing excellent
service to our guests through integrity, commitment, and
leadership.Why RHW?We only the hire the best and we take care of
our team. We are a family organization and each person is extremely
important to us. We show that through the Perks and Benefits we
offer to each employee. We offer Health Insurance, 401k, Vacation
Days after 6 months of employment, Referral Bonuses, Hotel
Discounts and a trip provided by us after 5 years of
employment.When you join RHW you do more than simply switch
companies to advance your career. You become part of the RHW
family, a group of talented women and men who drive guest
satisfaction, give back to our communities and exceed guest,
associate and investor expectations.Job Summary:The purpose of the
Night Auditor is to accurately balance the hotel's operating
transactions and prepare financial reports on a daily basis, and
also to provide the utmost in service to our hotel guests and staff
by accommodating their needs/requests while balancing the interests
of the hotel, and by coordinating with other departments when
necessary to maintain the standards set forth by Marriott and meet
the high expectations of our guests and patrons.Duties and
Responsibilities:* Check guests in and out of the hotel and make
future reservations when necessary* Post and rebate room, tax, and
other miscellaneous charges to guest accounts* Administer hotel
guest payment policies* Process credit card transactions and
finalize those transactions completed during the day* Create and
print required reports* Prepare folios for departing guests*
Process GNS reservations* Responsible for knowing hotel emergency
policies* Be able to handle hotel phone system, transfer calls, and
take messages for guests and* hotel staff* Take, modify, and cancel
guest reservations, inputting same into computer while noting any
special requests* Clean the dining area and other lobby areas
thoroughly each day* Answer guest questions regarding hotel and
local area facilities and services* Maintain daily an accurate
inventory of available rooms* Communicate hotel facilities and
services to guests at check-in* Responsible for maintaining hotel
key security system* Administer guest safe deposit boxes* Maintain
cleanliness and orderliness of front desk and lobby area* Open and
close shifts; make accurate cash drops* Ensure all credit cards,
cash and change fund are balanced throughout the shift* Notify
housekeeping and maintenance of any reported problems in guest
rooms or on hotel grounds* Maintain an inventory of special guest
service items such as rollaways, cribs, etc.* Work and communicate
with other departments to ensure the smooth operation of the
hotelRequirements:* High School Diploma or GED Preferred* Proven
record of positive customer service experience* Previous Front Desk
Experience Preferred* Previous Hotel Experience Preferred* Computer
Proficiency* Pleasant Demeanor* Customer Service Driven* Strong
Work Ethic* Must maintain professional image at all times* Must be
able to stand for up to 8 hours daily* Must be able to lift up to
40lbs alonePowered by JazzHRsF7vUW4Eym
Keywords: RHW Management, Inc., Glendale , Night Auditor, Accounting, Auditing , Glendale, Arizona
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